Station Ticket Offices Will Close

Govia Thameslink Railway (GTR) has announced that it will be going ahead with its plans to close ticket offices on many stations with the support of the passenger watchdogs Transport Focus and London Travelwatch

Martin Abrams, the organiser of the petition against closure writes: ‘It is utterly astounding that both Transport Focus and London Travelwatch, the very organisations that are there to champion passenger rights and services, have now approved these regressive plans after so many thousands of passengers roundly rejected any closure of station ticket offices across London and the South East.

Passenger satisfaction with GTR is rock bottom and any trust for them to run the franchise has now completely evaporated so why would we trust them to make the right choices for our remaining passenger services such as station ticket offices?

GTR is a failing company that is completely letting down passengers, completely letting down the valued staff and railway workers we depend on and completely letting down London and the South East as the economic and environmental impacts of this failing train company are felt far and wide.

This is now a fight for all rail passenger services as GTR go on the offensive against railway workers on trains and in station ticket offices as a massive programme of de-staffing begins with the sole purpose of cutting costs and maximising profits. This de-staffing programme now has the backing of the passenger watchdogs and the Government itself as the Department for Transport is doing everything it can to prop up this failing franchise to save embarrassment and avoid admitting it has got the creation of the GTR mega franchise less than two years ago so desperately wrong.

Meanwhile other train operating companies across the country are looking on with keen interest to see if GTR wins this de-staffing battle with passengers and railway workers and if GTR succeed in closing ticket offices and taking guards off trains other train operating companies will undoubtedly follow suit.

It’s now time to step up the fight for the railway we need and deserve as extortionate fare paying passengers. I’ll be in touch soon with plans for actions over the summer but for now please do SIGN and SHARE the petition and let’s keep fighting to ensure GTR don’t get their way and further ruin our railway we depend on so much.’

You can see the petition at:

Meanwhile Govia’s boss has been awarded a £2.1m paycheck!!!


About seancreighton1947

Since moving to Norbury in July 2011 I have been active on local economy, housing and environment issues with Croydon TUC and Croydon Assembly. I am a member of the Love Norbury Residents Associations Planning & Transport Committees, and Chair of Nobury Community Land Trust. I write for Croydon Citizen at I co-ordinate the Samuel Coleridge-Taylor and Croydon Radical History Networks and edit the North East Popular Politics database. History Project.. I give history talks and lead history walks. I retired in 2012 having worked in the community/voluntary sector and on heritage projects. My history interests include labour movement, mutuality, Black British, slavery & abolition, Edwardian roller skating and the social and political use of music and song. I have a particular interest in the histories of Battersea and Wandsworth, Croydon and Lambeth. I have a publishing imprint History & Social Action Publications.
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