The Council has 13,600 social housing dwellings of which 13,494 were occupied on 24 November. 92 homes were empty due to need to undergo refit (41 of which 12 had tenants lined allocated to move in), structurally unsoundness (21), need for regeneration ( 8) and modernisation (8). A further 14 were empty which were designated as homes for extra care (10), sheltered (1) and 3 flats.
The Council will not provide the information on the Council Tax banding of these empty properties and the amount that would be collected if occupied.
‘In order provide this information would involve a specific piece of work by manually searching each property in different databases to find location, property size and council tax band which would exceed the appropriate limit’ – £450 cost.
The Council is not prepared to provide statistics of the number of complaints received from Council housing residents. in the following categories:
‘I. afraid of crime or a victim of crime, ii. with mobility issues who have problems accessing their council dwelling, iii. about quality of council dwelling in terms of: 1. anti social behaviour by other residents, 2. crime in area or by other residents, 3. drug and alcohol use by other dwellers, 4. cleanliness, structural issues such as damp, cracks in building fabric, water ingress, 5. other (in case of other please specify reason.’
The Council explains: ‘We consider that the specific level of data you have requested for complaints cannot be retrieved by way of a reasonable search in the relevant electronic database. In order to provide this information the Council would need to undertake a specific piece of work to read every complaint in the last two years regarding housing services and pick out the ones that fit the categories in your request which would exceed the appropriate limit.’
It has instead provided the statistics showing 484 complaints 1 January 2016 to 31 October 2017.
|Team:||Stage 1 complaints received:||Stage 2 complaints received:|
|Members and Resident services (repairs)||370||8|
Croydon currently has 4,862 registered applicants and tenants on the Housing Register.. The length of time applicants spend on it varies according to the size of property needed up to n.7 years. The table showing the details cannot be copied into this posting, so have a look at it using the link below.
Source: Croydon Council Freedom of Information enquiry reply.