Croydon Council housing snapshot

The Council has 13,600 social housing dwellings of which 13,494 were occupied on 24 November. 92 homes were empty due to need to undergo refit (41 of which 12 had tenants lined allocated to move in), structurally unsoundness (21), need for regeneration ( 8) and modernisation (8). A further 14 were empty which were designated as homes for extra care  (10), sheltered (1) and 3 flats.

The Council will not provide the information on the Council Tax banding of these empty properties and the amount that would be collected if occupied.

‘In order provide this information would involve a specific piece of work by manually searching each property in different databases to find location, property size and council tax band which would exceed the appropriate limit’ – £450 cost.

The Council is not prepared to provide statistics of the number of complaints received from Council housing residents. in the following categories:

‘I. afraid of crime or a victim of crime, ii. with mobility issues who have problems accessing their council dwelling, iii. about quality of council dwelling in terms of: 1. anti social behaviour by other residents, 2. crime in area or by other residents, 3. drug and alcohol use by other dwellers, 4. cleanliness, structural issues such as damp, cracks in building fabric, water ingress, 5. other (in case of other please specify reason.’

 The Council explains: ‘We consider that the specific level of data you have requested for complaints cannot be retrieved by way of a reasonable search in the relevant electronic database.  In order to provide this information the Council would need to undertake a specific piece of work to read every complaint in the last two years regarding housing services and pick out the ones that fit the categories in your request which would exceed the appropriate limit.’

It has instead provided the statistics showing 484 complaints 1 January 2016 to 31 October 2017.

Team: Stage 1 complaints received: Stage 2 complaints received:
Tenancy Services 99 7
Members and Resident services (repairs) 370 8

Croydon currently has 4,862 registered applicants and tenants on the Housing Register.. The length of time applicants spend on it varies according to the size of  property needed up to n.7 years. The table showing the details cannot be copied into this posting, so have a look at it using the link below.

Source: Croydon Council Freedom of Information enquiry reply.

About seancreighton1947

Since moving to Norbury in July 2011 I have been active on local economy, housing and environment issues with Croydon TUC and Croydon Assembly. I am a member of the Love Norbury Residents Associations Planning & Transport Committees, and Chair of Nobury Community Land Trust. I write for Croydon Citizen at I co-ordinate the Samuel Coleridge-Taylor and Croydon Radical History Networks and edit the North East Popular Politics database. History Project.. I give history talks and lead history walks. I retired in 2012 having worked in the community/voluntary sector and on heritage projects. My history interests include labour movement, mutuality, Black British, slavery & abolition, Edwardian roller skating and the social and political use of music and song. I have a particular interest in the histories of Battersea and Wandsworth, Croydon and Lambeth. I have a publishing imprint History & Social Action Publications.
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