Have your say on Croydon’s Governance Review – resident survey

The  panel of Councillors and the independent chair responsible for delivering the  Council’s Governance Review are seeking views on whether the Council effectively listens to residents and if more should be done to ensure local people can participate in and influence decisions that affect their neighbourhoods, including provision of local services.

The responses to the survey will be independently analysed by Centre for Public Scrutiny and presented to the Panel to help inform its work on the recommendations and improvements the council can make to enhance local democracy and resident participation in local decision making.

What does the Panel want to know?

‘The short survey is aimed at helping the panel to understand what residents think about ways they can get involved and whether the current opportunities to participate could be improved. It also asks how important it is for local people to participate and be able to influence decisions made by the council.’

Background explanation:


Report to Committee 16 July:


The Survey:


What can you do?

There are three important things you can do. Please consider detailing in the survey

(1)     the problems experienced with the Council website, the telephone switchboard (e.g. the rudeness of the first sentence) , the apps and text etc to report problems, and the lack of response to emails, letters and other requests.

(2)     the lack of responses to emails and letters from Cabinet members, senior officers and Councillors.

(3)     the lack of feedback from Councillors when you email them with suggestions and questions to raise at Cabinet, Committees and panels

(4)     the need to end of Executive leadership and Cabinet governance model and re-introduce a decision-making Committee system on which all Councillors have to sit, with a Scrutiny Committee system that involves independent non-Councillors as members.

(5)     Devolution of decisions making to neighbourhood committees of Councillors and local resident and other organisations.

(6)     Devolution of Council officers into neighbourhood teams accountable to (5) supported by much smaller central specialist teams providing support expertise like finance, legal etc.

Andrew Kennedy writes:

You have less than a month to tell the government inspector what is wrong with communication between Croydon Council and it’s residents. It’s no good making vague assertions and just negative comments, you need to quote personal experience from beginning to end. Speaking from the “I” saying how you personally experienced something will make a difference. I’m going to write about the set-up that was the so called consultation on Tabener House and Queen’s Gardens.

About seancreighton1947

Since moving to Norbury in July 2011 I have been active on local economy, housing and environment issues with Croydon TUC and Croydon Assembly. I am a member of the Love Norbury Residents Associations Planning & Transport Committees, and Chair of Nobury Community Land Trust. I write for Croydon Citizen at http://thecroydoncitizen.com. I co-ordinate the Samuel Coleridge-Taylor and Croydon Radical History Networks and edit the North East Popular Politics database. History Project.. I give history talks and lead history walks. I retired in 2012 having worked in the community/voluntary sector and on heritage projects. My history interests include labour movement, mutuality, Black British, slavery & abolition, Edwardian roller skating and the social and political use of music and song. I have a particular interest in the histories of Battersea and Wandsworth, Croydon and Lambeth. I have a publishing imprint History & Social Action Publications.
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